Tomoka Fine & Rare Reviews 167

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's staff for their knowledge, patience, and supportive approach. Consumers highlight the welcoming and reassuring service they received, especially appreciating the clarity and transparency throughout their journey. People felt supported at every step, with special mentions for staff members who went the extra mile to provide exceptional assistance. The excellent user experience is a recurring theme, with reviewers noting the smooth and easy processes. Customers value the guidance and wealth of knowledge provided, emphasizing the absence of pushy sales tactics. The quality of the product is also highly regarded, contributing to an enjoyable and confidence-building experience for many.

Based on these reviews

Rated 5 out of 5 stars

As a new investor to Fine and Rare Whisky, I felt reassured, even if I am not the easiest of clients, Henry had patience and has great energy vibes. He is there and can answer many questions as well... See more

Rated 5 out of 5 stars

Investing with Tomoka Fine & Rare for the first time has been a great experience. We were new to this world, and from day one the service has been welcoming, clear, and reassuring. We felt supporte... See more

Rated 5 out of 5 stars

Amazing experience no hidden agendas or pushy sales tactics it’s a breeze as smooth as the whisky they sell. I dealt with Henry Great guy honest straight talking what you want when spending money on c... See more

Rated 5 out of 5 stars

I’ve been dealing with Tomoka Fine and Rare for just over a year now, and it’s been a really enjoyable journey. I first met the team at their flagship store in the Royal Exchange, and from the outset... See more

Rated 4 out of 5 stars

Good evening ! this was a new opportunity to invest , I never did any investment in the past, always had everything very clarify since the first day . Edward from tomoka was extremely helpful , v... See more

Rated 5 out of 5 stars

Fantastic service from the Tomoka team. They assisted me with setting up my own account at a HMRC bonded warehouse and have provided me with the Deliver Order in my name. Have organised a trip up to S... See more

Rated 5 out of 5 stars

I have been researching the whisky cask market for the past few months and have spoken to a number of people. Matthew Nixon at Tomoka was brilliant in my opinion! Very knowledgeable and talked me calm... See more

Rated 5 out of 5 stars

I’m new to whiskey cask ownership and Matthew and and Henry went into great detail of all the information for me! Tomoka fine and rare are the most professional and friendly company I’ve ever delt wit... See more

Rated 5 out of 5 stars

Coming on board with Tomoka Fine & Rare for the first time has been a genuinely great experience. I’m new to this world, and from day one the service has been welcoming, clear, and reassuring. I’ve... See more

Rated 5 out of 5 stars

Great working with Thomas at Tomoka Fine & Rare, he helped me with selecting a diverse portfolio of whiskey. My original plan was to keep all my portfolio for up to 10 years but due to some financial... See more

Rated 5 out of 5 stars

I am representing a group of friends in Norway wanting to get into the world of cask ownership. Being new to this and naturally concerned with the stories of scams, I did quote a bit of research befo... See more

Rated 5 out of 5 stars

Have been with Tomoka for over 3 years now and recently sold my first cask at a reasonable profit. Found them to be nothing but professional, courteous and transparent from the get go. Couldn’t recomm... See more

Rated 5 out of 5 stars

I’ve been a customer at Tomoka for a few years, and my portfolio has recently been taken over by Henry Love. He’s been fantastic — very knowledgeable, patient, and always willing to take the time to e... See more

Rated 5 out of 5 stars

Great communication and customer service. No questions were too much trouble for them to answer. Robert is a very friendly chap, and we got on well. He gave me great confidence to do business with hi... See more

Rated 5 out of 5 stars

This was our first excursion in to Whisky investment and I have to say that Tomoka have been excellent too deal with. In particular I will mention Lewis who was our primary point of contact…….very in... See more

Rated 4 out of 5 stars

Tomoka staff have been both knowledgeable and helpful while helping me to select a product. They are courteous and professional in their approach and they follow up in a timely manner on customer que... See more

Rated 3 out of 5 stars

Tomoko Fine and Rare whiskey casks are a good investment as long as you are aware that you need to retain your cask for at least five years despite what some big the sales reps tell you. Mine was so... See more

Company replied

Rated 5 out of 5 stars

I was toying with an idea of investing in whisky casks. Edward@tfandr was recommended as a name to contact by a friend. I like drinking whisky and a know something about it but have no clue about inve... See more

Rated 5 out of 5 stars

Was completely new to this space and the company has been really good so far, very knowledgeable and helpful. A shout out to Anthony who's been keeping me posted about any new opportunities whilst als... See more

Rated 5 out of 5 stars

Tomoka recently facilitated my exit from the market delivering a total return of 86.88% over 4 years averaging 21.72% The team were great and always in touch to reassure everything was doing fine an... See more

Rated 5 out of 5 stars

As a new client investing in my first whisky cask, I could not be happier with my experience at Tomoka. Robert Ballard was knowledgeable, approachable, and genuinely supportive throughout the enti... See more

Rated 5 out of 5 stars

Very knowledgeable company. All staff I have dealt with have certainly kept me fully informed and answered all questions more than satisfactorily. It's an absolute pleasure dealing with them, and I l... See more

Rated 5 out of 5 stars

I would say that my initial purchase was sort of a gamble.. i did a fair bit of research into the company.. invested only what i can afford to lose. But when i was thinking of getting a 2nd cask... See more

Rated 5 out of 5 stars

I have been looking for an alternative investment for some time and since I have a liking for whisky I decided to give it a go. Looking for options I decided to make a personal visit to Tomoka durin... See more

Rated 5 out of 5 stars

Very satisfied with the service received. As a complete novice Edward walked me through the process with no pressure. Looking forward to doing more business with them in due course.

Rated 5 out of 5 stars

Having considered whisky as an investment for a while, I initially struggled with the decision in whom to entrust my investment and who to ask for help. It only took a couple of phone calls and e-mail... See more

Rated 5 out of 5 stars

We have had a seamless introduction and Barrel purchase with Tomoka. Robert has been a massive help in facilitating this and has answered all questions we have raised with him

Rated 5 out of 5 stars

I find myself posting this on the back of the recent BBC Documentary! Whilst I fully appreciate the pain, suffering and irreversible life long damage those low life scammers (keeping it pol... See more

Rated 5 out of 5 stars

Great experience with really good guys who know their business inside out. After discussions they put the right deal for me on the table. Thank you Antony.

Rated 5 out of 5 stars

​I cannot recommend Tomoka highly enough and the support of Antony Joseph. Their expertise and dedication have been truly invaluable. ​The information they provided was robust, clear, and perfectly t... See more

Rated 5 out of 5 stars

Edward was phenomenally helpful and patient in answering all my questions about the company, the process, the costs and the ethos of investment in whisky casks. This is a new portfolio for me an... See more

Rated 5 out of 5 stars

friendly nice manner transparencie and clearly knowable in there market of whisky investment. Would certainly recommend and knowingly I'm in good hands with this reputable company.

Rated 5 out of 5 stars

Thomas White at Tomoka has been utterly professional and helpful during the time I have known him in my dealings involving whisky purchase. Honest and with excellent knowledge of the whisky industry.... See more

Rated 5 out of 5 stars

Starting my journey with Tomoka Fine & Rare has been an extremely positive first step into a space that was completely new to me. From the outset, the level of service stood out — professional, tran... See more

Rated 5 out of 5 stars

Embryonic days in whisky purchasing (rather than drinking...), but Reece and team at Tomoka have been super-efficient and clear so far.

Rated 5 out of 5 stars

From start to finish Matthew made my whole investing process clear and straightforward.. there was no ‘hard sell’, no pressure, just support and guidance throughout…looking forward to investing furthe... See more

Rated 5 out of 5 stars

Process was very smooth and easy Matt who assisted me was very professional and was able to answer all and any questions I had about the business and how it operates

Rated 5 out of 5 stars

I have now bought my first cask of Whiskey. I have not done this before and have no experience with how this will go in the future. But the process so far was good and professional. I did get very g... See more

Rated 5 out of 5 stars

I was first attracted to Tomoka by a particular case, and I must say the experience has been excellent. Mel guided me through the entire process, answering all my questions with great attention and pr... See more

Rated 5 out of 5 stars

First time investing in whisky and was a simple process. Mathew explained each step and was very clear about each one. Hopefully won’t be the last.

Rated 5 out of 5 stars

Edward made me feel extremely relaxed in his approach,, very clear speech which made me understand the process great job

Rated 5 out of 5 stars

I deal with Matt, who I like very much, in fact consider him a friend. I've always found Matt to be knowledgable and not at all pushy. He is authentic and genuine. A real asset to the company.


Company details

  1. #36 of 83 best companies in Investment service
  2. #58 of 86 best companies in Alcohol Store

Written by the company

Our goal is to make whisky investing accessible to all. Our expert team, have been curating an enviable whisky collection for our clients, including some of the world’s finest and rarest casks and bottles, revolutionising the way collectors interact with this unique market. Tomoka Fine and Rare provide a personalised advisory service for both newcomers and experienced whisky collectors. Clients can choose to rely on our expertise to guide them all the way or, alternatively, take a more active role in their whisky portfolio. Tomoka clients also have access to exclusive tasting events and distillery tours throughout the year.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

167 reviews

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Replied to 33% of negative reviews

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Rated 5 out of 5 stars

Highly Recommend Tomoka

​I cannot recommend Tomoka highly enough and the support of Antony Joseph. Their expertise and dedication have been truly invaluable.
​The information they provided was robust, clear, and perfectly tailored to my financial goals. They took the time to explain whisky market dynamics in an accessible way, which built a great deal of confidence and clarity in my decision-making process.

13 October 2025
Unprompted review
Rated 5 out of 5 stars

So far so good..

Was completely new to this space and the company has been really good so far, very knowledgeable and helpful. A shout out to Anthony who's been keeping me posted about any new opportunities whilst also providing fair advice in a calm manner.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service from Henry at Tomoka!

I’ve been a customer at Tomoka for a few years, and my portfolio has recently been taken over by Henry Love. He’s been fantastic — very knowledgeable, patient, and always willing to take the time to explain things clearly. It’s been a real pleasure working with him, and he’s made my experience with Tomoka even better. Highly recommend!

3 October 2025
Unprompted review
Rated 5 out of 5 stars

From start to finish Matthew made my…

From start to finish Matthew made my whole investing process clear and straightforward.. there was no ‘hard sell’, no pressure, just support and guidance throughout…looking forward to investing further in the future

1 September 2025
Rated 5 out of 5 stars

Excellent Knowledge, Advice and Service

The experience in dealing with Tomoka was amazing. I tend to do business with and especially invest with people and companies I like. It is even better when I speak with people with a real enthusiasm about the products and services they are selling.
I can honestly say, I am very happy with our relationship so far. I am only too happy to begin a relationship that I sincerely hope will last some years.
The Senior Portfolio Manager (Edward Milner) was very patient and took me through the process step by step and explained clearly his company's approach in sourcing some of the best Scottish Whiskies from select and unique distillers. They also provide great value in managing the whole process, including storage and management, for clients like myself.
His knowledge of the specialist Whisky market and the impacts of related economic and regulatory factors was informative and professional.
I believe I have made a good choice in selecting Tomoka Fine & Rare as one of my investment partners and look forward to a long and rewarding relationship with my Senior Portfolio Manager (Edward Milner).

26 August 2025
Rated 4 out of 5 stars

Professional, courteous assistance

Tomoka staff have been both knowledgeable and helpful while helping me to select a product. They are courteous and professional in their approach and they follow up in a timely manner on customer queries.
They are also quick to solve problems, provide quality alternatives which give a feeling of well managed and secure operation.

27 August 2025
Rated 5 out of 5 stars

Great Experience!

We have had a seamless introduction and Barrel purchase with Tomoka. Robert has been a massive help in facilitating this and has answered all questions we have raised with him

4 August 2025
Rated 5 out of 5 stars

5 star review Thank You

My experience from the beginning has been very good. No hassles straight to the point and the level of service is very high. Very happy with the investment so far. Thank You

4 August 2025
Rated 5 out of 5 stars

Mel was incredibly helpful…

Mel was incredibly helpful in providing clear, insightful information about whiskey investments. He explained the basics in a way that was easy to understand from cask types to distilleries and to market trends. I appreciated the balance of enthusiasm and realism. Whether you’re just curious or seriously considering entering the whiskey investment space, Mel is a great person to speak to.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Have been with Tomaka since August 2024…

Have been with Tomaka since August 2024 and more recently with Mel Mckendrick who's excellent service has guide me with his knowledge and responsiveness to any doubt i had about whisky investing.i have acquired a number of casks some new fill some more mature Mel has guided me through the investing process and taken care of everything i needed to know right down to the fully managed exit service in due time, i have no reservation in forwarding Tomoka Fine and Rare for your Whisky investment journey, great working with Mel and all the staff excellent company.

29 July 2025
Unprompted review

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