Clearpay UK Reviews 40,802

I have been clearpay member since 2021. The main benefits you can place a limit on amount spent. Also, each payment is reasonable and affordable. However, it maybe something to consider in the future... See more

Hello Clearpay, whats happened to the use of Amazon and Iceland home grocery shop on your ap? Ive never had any downs about Clearpay and ive bought a heap of goods using it but now my main two have g... See more

What a wonderful customer service Clearpay has. Reply from Clearpay after review on here said to go to my clearpay app and straight away i got the help i needed, no AI but an actual person . Immedia... See more

I've had Clear Pay for a while now and can honestly say it's a great service, I've had a few items through clear pay and never been disappointed. Easy to use and instantly accepted and also when order... See more

I like Clearpay as a whole but rather disappointing that I am not trusted as have to pay off a transaction before I book another Travelodge etc. and I am nowhere near my limit. Makes me question i... See more

Clearpay is amazing to use – everything runs smoothly and it’s super convenient. The payment process is straightforward, the reminders are helpful, and it takes the stress out of managing purchase... See more

I have absolutely no issues whatsoever with Clearpay with payments and refunds. Really is helpful especially towards the end of the month before pay day! I cannot fault it at all and it has helped m... See more

A little hard to use at first (my fault) once I was showed how to use it I've had no problems since Brilliant customer service, talked me though it. Would definitely recommend. They send you little r... See more

Clearpay is ok.... they kept freezing my account all the time, so i have switched to zilch as my primary go to. If they didn't freeze it all the time...and prevented me from shopping the ratings... See more

​⭐️⭐️⭐️⭐️⭐️ Flexible Payments with Excellent Reminders! ​"Clearpay is fantastic! It's incredibly easy to set up and use, allowing me to quickly checkout on sites like TikTok and Xbox. I love the flex... See more

So easy to choose what gift card you want doesn't empty your pockets so handy if you are looking for food and other items there is a good variety of gift cards.Clearpay lets you know when you have a p... See more

Well so far so good I've only used the service twice and so far I'm happy with it I always try and pay the payments of early if I can because not only is it good for me but there's also good for the c... See more

Clearpay is an excellent buy now, pay later website. Purchases are divided into four interest free payments. You are able to see the repayments schedule before you decide whether to continue with your... See more

I recently started using Clearpay and so far the experience is smooth. Payments go through easily, and the app is simple to use. However, I was hoping for a higher starting limit. Before Clearpay... See more

Really really helpful, I had a DRO so my credit limit was on the floor and couldn't get credit, clearpay actually accepted me for a phone which I ended up having to return due to being faulty but my... See more

Clear pay is a lifeline for people struggling in today's climate, without the extortionate fees other will add. Simply stick to your payment plan and you'll find the credit limit reflecting your abil... See more

I had an issue with a coat I returned to a company who were not responding. I was helped by customer service to raise a case and it was resolved a few weeks later. I’m not sure if the company responde... See more

Unfortunately fraudulent activity was taken place on my account and hundreds of pounds worth of gift cards was bought in my name. I spoke to a lady callled marina or mirina who was very attentive and... See more

Unimpressed. Used once for Iceland Food Warehouse (just try finding the link on their unnavigable website), used the CP app went to checkout NO option for clearpay despite the system saying click on c... See more

Would give zero stars if I could, was given a balance made one purchase paid it off early. Ever since then purchases decline, and customers services haven’t got a clue, and talk absolute rubbish too y... See more

Really badly managed. States that a certain limit is available yet when you try to access it you are told you are over your limit. Try to enquire why a just get a generic ‘bot’ answer. This is despi... See more

Avoid Avoid Avoid. Bought from Amazon but needed to cancel item immediately due to delivery times. Deposit of about £43, only £23 returned from clearpay with no help apart from usless A.I BOT. No phon... See more

if there was less than 1 star woukld be more accurate. basically had card stopped due to fraudulent activity and trying to explain to this lot was more than painful, after getting late charges waived... See more

Worst customer service. Trying to help my partner signup to Clearpay, but someone has used his mobile number before he had it obviously he cannot make an account unless this is removed but Clearpay st... See more

It's shocking how dreadful call centre support staff seem to be these days. No knowledge of what they're saying and clearly reading prewritten answers from a manual. I've got an ongoing disput... See more

Was given a limit of £450, I haven't been able to use more than £50, every order I try to place gets rejected no matter how small and then if its too small I'm told I'm not ordering enough! Haven't mi... See more

Can not get a refund with TikTop Shop after they were unable to deliver parcel and it got back to the Seller. Seller confirmed this, TikTok shop knows this but Clearpay could not agree to do a chargeb... See more

Absolutely appalling. I have an outstanding balance that I received a reminder for. My automatic payment failed due to a change of bank card details following fraudulent account activity. No... See more

I ordered 14 items from shein. They split the parcel in 2 separate deliveries. I only recived one parcel with 4 items. Yodel lost my parcel so after a thew weeks of disputing. Shein issued a r... See more

Absolutely terrible. Do not be fooled like I was at first. I previously thought they were good but oh was I wrong. They are terrible when it comes to customer support because they have provided no as... See more

I'm finding Clearpay are full of lies each time you manage to get them on the phone. They use false names and advertising saying they are based in Manchester but you are speaking to someone from eithe... See more

Made a purchase for £65 and phone crashed during payment process, so order didn't go through. Clearpay have still taken payments. Just keep going round in circles with customer services, telling me... See more

After many years being with them instead to increase your credit available to spend they are decreasing, taking in consideration that the payment is been made every single time in the date due. I will... See more

Worst customer service experience of my life. I have multiple disabilities and the customer service team are taking full advantage. Im trying to get a refund from 2 orders I never recieved. I ordered... See more

Terrible App!! I’ve emailed several times and seem to be going round in circles - it says I have an account set up but then doesn’t recognise password. Click on ‘don’t know password’ then enter my mob... See more

A desperate company. Been trying to delete clear pay account for weeks. When you use the app and click delete account your then frozen from that page unable to make any selections except to leave the... See more

Tried using Clearpay on Amazon several times and every time my orders get cancelled or my account gets closed. Amazon then asks for “proof” of the one-time card Clearpay generates — but Clearpay doe... See more

Yet Another Company Hiding Behind A Help/Contact System Designed Not To Work And Avoid Answers. Followed all system details and instructions, completed all required details and ended up with... See more

I have always had a great experience when using clearpay, however i have been round in circles trying to updaye card payment as lost my bank card Havd been trying for over a week to ipdate and pay... See more

I had a serious issue with a defective product that should’ve been covered under warranty, and after a full week of trying to get help, I was completely ignored. I sent multiple emails, explained... See more

Struggle to even rate Clearpay with one star. Refunds are not timely. When a Customer Service agent finally calls you after multiple requests to speak to a human, they are still unable to confirm when... See more

Probably the most disgusting credit company ever. Happened I never received the goods, the merchant accepted refund request as courier has lost, but Clearpay goes, "no" I am wrong in fact merchan... See more

I’ve used Clearpay before and had absolutely no problems whatsoever. On this instance I ordered from a company who sell international foods and used Clearpay to spread the cost as it was close to Chri... See more