Great for sampling topical books to decide if they're worth a full read, capturing core ideas without fluff. Ideas for improvement include: - summary format could be improved via AI (easier to re... See more
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Blinkist is here to help you learn faster and smarter. It offers summaries from thousands of bestselling non-fiction books to read or listen to in just 15 minutes. Get the key ideas from the top books, podcasts, and experts in 15 minutes with the Blinkist app.
Sonnenallee 223, 12059, Berlin, Germany
Replied to 87% of negative reviews
Typically replies within 48 hours
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Great company. Really good selection of interesting books. Helpful, fast customer service too. Would definitely recommend!
I had a problem accessing my account on the app. This was so efficiently dealt with by Ann from support. A great service! Thank you for resolving so swiftly!

Reply from Blinkist
Talida was very prompt and very friendly when she helped me resolve a log in issue I was having.

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Great app. I’m loving it. There is something on Blinkist for everyone. Great customer service.

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I’m a techie and don’t have time to focus on things outside my scope. The selection of topics they provide fills in the blanks.
The technical support is outstanding. I initially had a log in issue, it got resolved quickly, but they have since followed up three times to make sure there are no mor issues.

Reply from Blinkist
I recieved a fast reply and a solution to an issue I was facing while trying to change the billing method. I also want to add that Blinkist is a great source of inspiration and motivation in my life, so thank you to the team!

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Prompt reply with clear options to resolve the issue, and follow-ups

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The Blinkist team was incredibly timely and helpful. I actually needed to cancel our subscription due to lack of use in this current season of leadership, yet they treated me as if I was going to commit for a 5 year subscription! Thank you Blinkist!

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The support agent Widy was incredibly responsive

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It boils down to the fact that people understand my issue and worked with me tirelessly until it was resolved, even though I did not have all of the supporting documentation that would have made their work much easier. I experienced a kindness and understated professionalism that is sadly lacking in many businesses today.

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The Platform is terrific and the customer service is excellent!!

Reply from Blinkist
Very efficient, and very kind. To highlight as very positive point is that I didn't have to explain again the issue when they transferred me to another department. Used to happen in other companies and it is...well! Not efficient.

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The personnel who handled my enquiry were very prompt, cordial, and efficient. I found their responses and solutions very amicable. Excellent customer service!

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I thought I had a "big" problem, but after seeking contact there seemed to be no problem at all :) I was helped very friendly and clearly full of expertise. Thank you for the wonderful experience.

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Talida did a great job of communicating and resolving my issue!

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I have received first class customer service from Talida. I made a mistake when signing up my husband for a Christmas present - I used a non existent email so didn’t receive any emails or links to activate the account, made more confusing because I did so from my email address. All my fault, and complicated to pick apart. Talida guided me through the whole process, my lack of tech knowledge was no problem to her. We now have an active account and a very happy husband - who has told me that this is the best present I’ve bought him in 32 years of marriage!

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They were smooth at supporting the subscription cancellation.

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Katarina was very responsive and resolved my problems quickly.

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The support team were incredible. In particular Katarina
She was speedy and providing responses and solutions

Reply from Blinkist
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