EZContacts.com Reviews 45,123

Prices are good, despite a bit of hazy marketing. The website highlights free shipping on all US orders regardless of amount. However, if you don’t pay the full retail price, free shipping is no longe... See more

I honestly love Ezcontacts and have always purchased from here for years, but prices have gone up. You can't really find reasonable prices on Versace or Gucci anymore. Also, having to keep getting log... See more

I love the easy reorder option which literally loads a new order for you. Also there is always a discount code available which is nice because you know you’re getting the best price out there. Especia... See more

Base and what i see my co-worker share her experience with me she bought an eyeglasse and it fit very well, so she told me about EZContacts so am giving a try an I bought my eyeglasses hopefully... See more

I reached out to your customer service yesterday by phone (was put on hold for over an hour!) as well as your chatbot. I was told by your bot that my request for an address change would be expedited... See more

Helpful, prompt customer service. Easy to navigate site, best prices online for legit Oakley sunglasses. Shipping has been a week or less to mailbox once order is processed. Any issues I had with In s... See more

A very large selection of glasses from many brands. Great price discounts. Website shows frame lens dimensions including lens height and if different frame sizes are available in a particular style. M... See more

I ordered a pair of Ray-Ban frames for my boyfriend. The frames that came were in official Ray-Ban packaging and they also came with a portable lens cleaner which I thought was nice. It was a great Ch... See more

J am SO happycwith my purchase if my new Maui Jim sunglasses! Thank yiy! Easy to use website, great pricing, excellent communication throughout the purchase to delivery. Thank you! l have told sever... See more

I came here today to write a negative review for another company — see updates. But from EZContacts, I have bought glasses and lenses several times, as I remember. Nothing bad to say: prices are on th... See more

I've ordered several at least 8 pairs of glasses from this company and I've complained about the lenses rattling in the frame one lense even cracked from no reason. They expect you to keep the box inv... See more

EZ Contacts always provides me with quality contacts at an affordable price with quick delivery. They also will search for you eye prescription or do a quick eye check in order to get you the eyewear... See more

Arixel V is a wonderful customer service rep and you must keep her on your team at all costs! You should be grateful you have her and do all you can to keep her! She deserves a raise along with a hand... See more

Fast and easy. Upfront pricing, the other guys try to bait click you with a low price so they can get all your personal information and then only after they do, they'll tell you there's a massive pro... See more

Claimed item had been shipped already but it had not, they were unable to cancel order when requesting to cancel within 24 hours. Update: I checked the tracking number and the package hadn't l... See more

This was my third purchase in the last month. Every time I order, my items arrive on time as it says it will. Hasn’t been a delay yet. Items I ordered were exactly as described, which is what I wante... See more

The product is by company so price becomes the main decision. I found other providers offering same product at lower price. Trying to work with customer service I was dropped from three chats, two E m... See more

False advertising, have now been waiting 3 weeks since order placed. No tracking as they haven't gotten order together. "In stock" ships same day is total fabrication and a Google search indicates t... See more

This was, without a doubt, the best customer service I have received in years. I typed my somewhat complicated problem, hit chat, and in less than a minute, Sheherbano H had: read and understood my is... See more

Third pair of Maui Jim shades. First time ordering from ez contacts. Great price so I was worried about authenticity. Sunglasses arrived a week after ordering. Saved almost $100. They are 100% legitim... See more

Unreliable paid shipping service. Paid for a 2 3 day shipping but item arrived 6 days later. Need it asap so I paid for expedite sf but was shipped on a regular delivery. Reached out to the said email... See more

Horrible experience / customer service. Stay away.. scammers, worst online purchasing experience ever.. Not even sure how in 2025 such a company can still exist . Update why would i leave a order... See more

Poor business practices. No alert or confirmation before a subscription renews. Every other subscription service I have will send something the week before as a reminder or confirmation. The renewal t... See more

Everything, apparently! I uploaded my contact prescription, so whats the problem? I wouldn't know, no one bothered calling me. Ok, fine. I'll continue to use 1800 Contacts, At least I receive my order... See more

Ordered on Monday Dec 29th both items showed in stock when ordering. Paid extra for 2 day express shipping! Uploaded an accepted photo of prescription and not arriving until Jan 5th which will be 7 d... See more

Customer service is not existent for online purchases. I accidentally ordered the wrong color. I e mailed immediately and got no response. Oh well. The glasses are awesome anyway. Edit-3 days after... See more

DO NOT DO BUSINESS WITH THIS COMPANY! I ordered contacts on Wednesday and paid $40 extra for 1 business day shipping because I was out of contacts. It is now Friday and order still shows processing.... See more

Contacts were ordered and EZContacts claimed they were sent to USPS for shipping. Label created but never left NJ. Contacted EZContacts multiple time and never received clear response. Then had to ope... See more

My order was placed with an incorrect shipping address. I noticed the issue and contacted EZContacts less than an hour after the order was placed, and was told they’d get back to me within 24 hours. M... See more

Promo codes do not work when finding through search engines. Also free shipping doesn't apply in those situations when they clearly advertise "Free shipping on all orders". They scammed me off a 20% c... See more

On 1/29/26, a customer service agent assured me that if I placed the order that day and paid the $40 fee, the glasses would arrive on 1/30/26. When I checked the tracking this morning, the delivery da... See more

I’m not sure how to rate this company! I saw a review and ezcontact responded saying they don’t charge a card until the order leaves the building, THATS A LIE! They charge my card 2 seconds after I or... See more

There was no communication about timeline as my order kept getting delayed by the manufacturer. I finally cancelled it after 2 weeks and no one bothered to tell me it had been delayed another 2-3 week... See more

Order glasses on December 2nd and the order hasn’t been processed due to restocking. I called and they were supposed to send an alternative frames due to the fact that the frames were discontinued b... See more

Simple website design, easy to read and place orders. My orders usually arrive within 3-5 business days. And their prices are cheaper than eye clinics or other stores. I usually shop around a bit for... See more

Promo codes for 20% off and for express shipping weren't being accepted. Ezra opened a ticket for the 20%off, I received an email asking for my cart number. I replied. Then the next day I went back... See more

I’m awaiting notice of when my glasses will arrive. I call on 2 occasions and receive the same message. I’m starting to wonder if I need to cancel the order and receive a refund. You should notify the... See more

EZContacts promised on there webpage to ship same day as order. I ordered sunglasses at approximately 10 am Friday morning the 13th. Sunglasses didn't ship until Monday. They will not be here until... See more

My daughter loves her designer Tommy Hillfiger glasses. They arrived packaged well with a nice case, an extra set of lenses, and a purse sized cleaner spray and cloth. We are very satisfied and they c... See more

Your site states that payment will only be charged just before shipping, which is not accurate at all. I placed my order over 10 days ago and was charged the very next day. The page also says items sh... See more

Alex O could not have been more helpful. She took time to really dig into my past transactions from before they appeared on my purchase history. Alex located glasses bought nearly 10 years ago, w... See more

It was easy to log back into my account, enter my new prescription, and place an order. However, upon logging in, the website pulled up the contacts I had searched for but without the original discoun... See more

It's been 30 days, I have not heard one word as to the status of my order. No emails, or otherwise. Thier response is nothing but a word salad. Nothing helpful, we're doing business, need action, not... See more