It's been over a month since I placed the order. I haven't heard anything about it for about 10 days, and almost 20 days since I cancelled it, with no word on a refund. I've barely received any repl... See more
Company replied
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Review summary
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Based on these reviews
Nunca recuperas tu dinero El pedido 360307 realizado el 17/12//2024 no fue entregado, recibí información de que se procesó un reembolso, pero todavía no tengo el dinero en mi cuenta! Sigo recibien... See more
Company replied
“Immediately available” on their website means waiting 15 working days. This is what happened. Contacted support 3 times, only got an answer on the last one because I went all out. If it’s immedia... See more
Company replied
I've been waiting for my phone for two months already. I've tried contacting them by every possible means to get at least some information regarding my order status. I have to leave Spain soon and c... See more
Company replied
After 3 months waiting for the refund, today I was refunded. 665€. Thank you Allzone, after three months now I can order a newer phone model for the same price. You the best. Because I believe they... See more
Company replied
This is my second review for the same order number 471945. While I am very unhappy at ordering a iPhone 15 pro and having to cancel it, and giving a negative review. I do feel I need to share some goo... See more
Company replied
Ordered a phone that was listed as in stock. After three weeks, the seller informed me that the item was actually not available and cancelled the order. Instead of issuing a standard refund, they... See more
Company replied
They are ladrones, they will steal your money don't trust them , I payed for the phone and cancelled it after I read the reviews but it was too late been waiting for two months for money back claimin... See more
Company replied
2 months and I still haven’t received my order!!! Order numbers: 582706749 / 463671 All I ever get are automatic replies, and there is no real human contact with this website at all. On top of th... See more
Company replied
I had purchased 2 phones (one plus 13 and Samsung s25 ultra) during black Friday sales November 2025, since today 26 Jan 2026, i haven't got the delivery and one phone I had cancelled on December... See more
Company replied
Estafa No envian el producto y no cancelan el pedido, no responden por correo ni por telefono. Toca denunciar pro via judicial. HUIR, ESTAFA. They don't ship the product, they don't cancel the order... See more
Company replied
Im a selfemployeed salesconsultant. I used to order smartphones for work purpose at Allzone throughout the years. The 12th of April i ordered a IPhone 16 PRO. Order number 537827492. I payed a total o... See more
Company replied
Complete con artists. I ordered mid December last year for a Christmas present. 2days after ordering they changed delivery from 24-48 hours to 2 months !!!!! Yes you read right 2 months. After asking... See more
Company replied
Awful. Fancy website, but it is a SCAM. After placing the order they don't provide any personalised information on the order, which is now severely delayed versus the shipping estimate. They are now... See more
Company replied
MAJOR FRAUD!!! DO NOT BUY OR TRUST THIS WEBSITE!! We ordered an S25Ultra from them 2 months ago, they did not deliver and we have discovered that OUR CREDIT CARD DETAILS HAVE BEEN USED TO PURC... See more
Company replied
Demora Fecha del pedido : 2025-04-23 14:37:36 Numero de pedido 627109243 Referencia del pedido : Método de pago : Paga Fraccionado I asked to cancel the order because I realized that allzo... See more
Company replied
Promised a 24/48 hour delivery of an iphone. 1.5 week later - nothing. When contacting them, I was suggested to cancel the order. I did. But they exceeded all timeframes that they com... See more
Company replied
I am writing to formally submit a claim regarding my order #421460. The product was never delivered. After more than 2 months without delivery, I canceled the order and requested a refu... See more
Company replied
I ordered a iPhone which was promised delivery within 2-7 days which was in May 2025, nothing arrived, I requested a refund, after many emails they eventually replied stating my re... See more
Company replied
What could i say,,,,,,i am just sick about they are behaviour. Such a smart cheater and fraud E-commerce sites in Portugal. I order a cell phone in 26 February, i pay 320.37 euro 5 months go,no deli... See more
Company replied
Do not contact this company, they are liars, they send the same texts, I ordered the item on 03.04 and today is 30.05 and still nothing has been heard about my item. I contacted the police and filed... See more
Company replied
What a shit company, cancelled the order that never turned up!! SEQURA the finance company are still trying to take money from my account!! Allzone have admitted to me that they will repay the mone... See more
Company replied
The 18/02/2025 I've purchased a Google Pixel 9 PRO XL. As the item didn't come, I've cancelled it and asked for a refund. The statut of the order is still at "Cancelación en tramite" and we're 1... See more
Company replied
Este sitio web es obviamente fraudulento. ¡Me robaron $300 y se niegan a devolvérmelos! ¡NO UTILICEN ESTE SITIO WEB! ¡ESTAFIADORES DE MIERDA! This is obviously a scam website. They have stolen $3... See more
Company replied
ESTAFADORES, NUNCA RECIBIDO Y SIEMPRE EXCUSAS AUTOMATICAS (+100 eur) Pedido 345553 We inform you that the shipment of your order was started to manage the 30/12, you will receive it within 15 cal... See more
Company replied
Scammers. Do not order anything from their website. No client service nothing. Refund still didn't get it after 2 weeks. I don't know why the police doesn't get involved. Update: bullshit reply th... See more
Company replied
Never buy there, I ordered 2 articles, one was deliverd, they other should ben arrive at the same time, never received. That was the most expensive. I'm trying to contat then bu email. No respon... See more
Company replied
They kept my money and failed to deliver my order. I waited for two full months for the delivery, which never materialized. I then canceled the order. They subsequently claimed to have issued a refun... See more
Company replied
Allzone's treatment is unacceptable. Since August 2025, they have been holding €1,036.21 from my order. I have sent numerous emails that they systematically ignore, they do not answer the phone, and... See more
Company replied
Bought an phone on July 18th and same didnt come in time,when contacted said may take 30 days,I cancelled the order and asked for devolution still says Refund is in process.You mail them if they... See more
Company replied
Order number : 758344596 I've purchased a Google pixel 6 month ago. I've asked for a refund because item couldn't be delivered in time. This was 6 month ago... 6 MONTH! I'm still waiting for... See more
Company replied
I ordered around August 24 and today, November 1, I still haven’t received anything. After a month, the order was still “in preparation”, so I contacted support. They told me to cancel, which I did —... See more
Company replied
SCAM! they just want to use your money as long as they can. They have a very low prices so a lot of people buy and they use this money to make business, when you cancel your order they will ret... See more
Company replied
3 months waiting for an iPhone that never arrived… I canceled the order and now I’m waiting to get my money back… but honestly, I’m starting to get worried… this is clearly a scam. They lure customers... See more
Company replied
It is day 7 of the refund is on the way to my bank. I have several emails and several posts on here making the statement that it will be in my account in the next 14 days, 7 have gone and still nothin... See more
Company replied
Absolutely Ridiculous Service! I ordered an iPhone 17 Pro Max on 23rd October that was in stock when I placed my order and it’s still showing in stock on their website even today! Yet these people... See more
Company replied
Stay away from AllZone – Worst shopping experience ever. I placed an order on 29/05/2025 (Order No. 676606966). The delivery was supposed to happen between 02/06 and 06/06 — but the deadline... See more
Company replied
Don't use this website, I think its scam. I bought Airpods on April 16 by April 28 there was no updates regarding the order status, I didn't know if the item was coming all I had was "order b... See more
Company replied
Thieves must be fought! Today is 21 days since confirmation of order cancellation 382913283. Of course, I have not received the money, the order status in my personal account has not changed. I sen... See more
Company replied
Today is 14 days since confirmation of order cancellation 754116784. Of course, I have not received the money, the order status in my personal account has not changed. I send a burofax with a demand... See more
Company replied
I ordered a Xiami cel phone 06/04/2025 that has never been delivered. After many calls that nobody answered, emailes that only bots answered, I cancelled the order on 21/04/2025. Received an email tol... See more
Company replied
Yet again you send the same message worded differently please just give me my money back these messages you are sending do not help and you always say contact us but we can't contact you as no... See more
Company replied
Pedido número 408841 The same method and the same experience and approach — I bought an iPhone on April 12, it's been two months and despite several attempts to contact them, I never received th... See more
Company replied
Company details
- Electronics Store
- Appliance Store
- Fashion Accessories Store
- Home Goods Store
- Outdoor Sports Store
- Shoe Store
Written by the company
Allzone pertenece al grupo empresarial All In Digital Marketing con CIF B88369178, y llevamos desde 2019 vendiendo productos a través de internet. Nuestra meta es ser lo más eficientes posibles a la hora de facilitarle al cliente la compra online, poniendo todo de nuestra parte para realizar los envíos más seguros, eficaces y rápidos posibles. Productos 100% Originales En allzone trabajamos con productos 100% originales con la garantía española y de la comunidad europea. Compramos los productos directamente a los fabricantes o distribuidores oficiales. Seguridad en el envío El compromiso de Allzone con la seguridad del cliente es máximo y contamos con dos certificados que garantizan que todo el proceso de compra y envío son seguros. Nuestra web esta adaptada a la nueva normativa Europea con los pagos 3D Secure, que previene fraudes y posibles robos de identidad, ya que solo te permite comprar introduciendo una clave secreta que llegará a tu móvil. Mejores ofertas del mercado En Allzone contamos con las mejores ofertas del mercado online. Gracias a nuestras numerosas ofertas, no encontrarás móviles, smartwatches o PCs a precios mejores en ninguna otra tienda. Catálogo muy completo Disponemos de un catálogo muy amplio, como podrás descubrir. Desde mobiliario de jardín hasta tecnología, pasando por ropa tanto para mujeres, hombres o niños.
Contact info
Alcobendas, 28108, Madrid, Spain
- 910 916 858
- [email protected]
- allzone.es
1.4
Bad
36K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
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Avoid. Avoid. Avoid!
If I could give 0 stars I would. This site is nothing but a scam. They promise goods that they do not have and then hold your money hostage. They claim to have tried to make a refund on cancelled / undelivered orders but that a technical issue prevented it. They then instruct you to begin a recovery via your bank. Quite simply, this is a site that harvests cash and holds on to it to make profits on the interest. DO NOT USE!!
...and their response below is exactly the same as the email they send. There is no payment gateway technical issue that requires a chargeback. If they can pay after a chargeback request from the bank, they can pay without one.
I repeat AVOID!
Liars
Scammers
Thieves
January 6, 2026
Unprompted review
Reply from Allzone
Dear Liam Hegarty,
We are very sorry for the frustration you have experienced. We want to clarify that Allzone is not a scam and always operates according to the purchase conditions accepted by customers at the time of their order.
In your case, the refund for your cancelled or undelivered order has been correctly processed on our side. However, due to a technical limitation with the payment gateway used, it cannot be reflected automatically in the original payment method. For this reason, it is necessary to request a chargeback through your bank. Once we receive the bank’s request, Allzone will approve it immediately, and the bank will proceed with the refund. The timing depends on your bank and may take several business days.
We assure you that there is no intention to delay or withhold funds, and all processes under our control have been completed correctly.
Waited for a month to get an update…
Waited for a month to get an update that my order was out of stock only to find that the product is still presented in the store as available.
Customer support replies vaguely and takes days. Can't reach a human.
Waiting to see how the cancellation process goes.
Do not buy here.
December 2, 2025
Unprompted review
Reply from Allzone
Dear MV,
We are very sorry for the frustration and inconvenience you have experienced. We want to clarify that Allzone always acts according to our purchase conditions and availability. In this case, your order was canceled because the product was out of stock, even though it may still appear as available in the online store due to stock updates not being immediate.
The cancellation and refund process is carried out in accordance with the timelines and procedures you accepted at the time of purchase. Our customer support team responds to all inquiries, although response times may vary due to the high volume of requests.
We will review your case personally to ensure that the cancellation and refund are processed correctly. You can also reach us through your customer area or by calling 910 916 858 for further assistance.
We appreciate your patience while we resolve this issue promptly.
Why did you not send my mobile phone…sceamer
Why did you not send my mobile phone today was the 2nd date?
The fraud team did not send the scammer team as per the time given by you. My mobile is being made in a special way or not?
Give me my money. I will take it from another company. People who keep their word
When I call you, you don't answer. No reply when emailed.Happy New Year Do something good in the new year
December 12, 2025
Unprompted review
Reply from Allzone
We sincerely regret the inconvenience caused and understand your frustration. We categorically reject any accusation of fraud. Your case corresponds to a stock-related issue that we are reviewing and will resolve as soon as possible.
The cancellation and refund are being processed according to the purchase conditions. In some payment cases, technical issues can delay the refund. Once issued, the time it takes to reflect in your account depends on the bank, which is outside our control.
Due to the high volume of inquiries, response times may be longer than desired, but all requests are handled. We will contact you by phone to review your case personally.
This Site is a SCAM
SE HOUVER MAIS LESADOS DESTE SITE, VISTO QUE APAGAGARAM O SITE DO SERVIDOR, JUNTEM SE E CONTACTEM ME PARA SE ASSOCIAREM Á MINHA QUEIXA JÁ FORMALIZADA E FAZER UMA CONJUNTA E LEVAR ESTES TRAFULHAS A TRIBUNAL.
There is still no refund. There is still no resolution. And there is no longer any patience.
I confirm that I have formally filed a criminal complaint with the Portuguese Public Security Police (PSP) against All Zone for this situation. This matter is now officially under police scrutiny. I am ready and willing to provide the complaint reference number to any authority, platform, or entity that requests it.
Let’s see how this company intends to get away with this. Even if I personally end up losing money to bureaucracy, lawyers, or legal procedures, one thing is guaranteed: All Zone will not walk away from this unscathed, and it certainly will not be laughing at the end.
This Site is a SCAM. After a Order and Payment i never receive my product. They were always in process to send . After 2 Weeks i cancel my order and i request my money back, After 1 Month and 1 Week same status with the money back ´(In process). This site is a scam to retain your money and profit with Fees off all customers that fall in low prices. They dont have the issues in Stock. Customers Help Desk is always answering same things without any solution. I will acionate all legal Measures to finish with this Site or App or Fake company. after THE REPLY , IFF THAT IS THE PROBLEM DELAYS WITH THE BANKS . WHY TILL TODAY YOU DONT SEND ME THE BANK TRANSFER PROOF AS REQUESTED 2 WEEKS AGO BY ME ?
November 26, 2025
Unprompted review
Reply from Allzone
We regret the inconvenience you have experienced and understand your frustration. However, we categorically reject any accusation of scam. Your case corresponds to a technical issue that we are currently reviewing and will resolve as soon as possible.
The cancellation and refund are being processed according to the purchase conditions. In some payment cases, temporary issues with the payment gateway can delay the refund. Once issued, the time for the amount to reflect in your account depends on the bank, which is outside our control.
Refund Delays
Order Ref: 139045022. I have been waiting for my refund to be processed since the 10th December. Please help to expedite the refund process.
December 10, 2025
Unprompted review
Reply from Allzone
Dear Mr. do Carmo,
We are sorry for the inconvenience described. We will review your order reference to check the current status of the refund.
When a cancellation or refund is processed correctly, the amount is issued within the established conditions. However, once the refund has been completed, the time it takes to appear in your account depends solely on the banking entity and may take several business days, which is beyond our control.
Due to the high volume of enquiries, our response times may be longer than we would like, but all requests are handled.
I made a order on 29.07.2025
I made a order on 29.07.2025
I never recived the order value of € 879,56
And Allzone never made a transaction back.
All they do is lie that they did send the money back. My bank does not know nothing about that.
A bunch of liers and thieves.
July 29, 2025
Unprompted review
Reply from Allzone
Dear Julia,
We would like to clarify that the refund for your order was processed on our side some time ago. Since you initiated a chargeback with your bank, the transaction is now being handled by them, and the timing for the funds to appear depends on the bank’s processing. We apologize for any confusion and are committed to ensuring the process is completed correctly.
Do not buy anything here
Do not buy anything here. Those guys do not know how to make business. Even you cancel your order because they delay delivery, they will not return money right away. I made an order on dec, 1st, cancelled in a week and as of today no money is back. I guess I need to go to police to claim for scam.
December 24, 2025
Unprompted review
Reply from Allzone
Dear Lyudmyla,
Thank you for your message. We are currently reviewing your case to ensure the refund is processed correctly. Please note that refunds may take up to 14 days to appear in your original payment method, depending on banking procedures. We are working within these timelines to resolve it as quickly as possible.
Kind regards,
AllZone
Has anyone actually received what they…
Has anyone actually received what they ordered?
December 22, 2025
Unprompted review
Reply from Allzone
Desde Allzone, estaremos encantados de poder ayudarle a resolver su incidencia. Para ello, es imprescindible que nos facilite el número o ID de su pedido.
Dado que Trustpilot no ha marcado esta reseña como verificada, no disponemos de manera directa de los datos necesarios para comprobar que se trata de una compra real. Si puede proporcionarnos dicha información, estaremos encantados de verificar su caso y ofrecerle una actualización precisa sobre el estado de su pedido.
Quedamos a su disposición para ayudarle.
order id 541664708
order id 541664708
i orederd one Samsung S25 ultra mobile on 04/10/2025 and after 2 months and 12 days they changed delivery in process to Pending item due to out of stock. seriously and still they have same item on their website to purchase again. i think i should talk to my bank that they help me to get back my money because i am not sure about that i will got my order on any day,
October 4, 2025
Unprompted review
Reply from Allzone
Dear Mr. Afzal,
We sincerely apologize for the inconvenience. We want to inform you that your case will be reviewed immediately and we will contact you to provide a solution.
Please note that AllZone is a legitimate company. Occasionally, due to high demand, some orders may experience delays or temporary stock issues, even if the item appears available on the website.
Refund paid into my account
I would like to update my post, finally Allzone has refunded my money. I would like to thank them and my prayers for them
December 7, 2025
Unprompted review
Reply from Allzone
Hi: Kevin Rowley.
At Allzone, we would be delighted to help you resolve your issue. To do so, it is essential that you provide us with your order number or ID.
Since Trustpilot has not marked this review as verified, we do not have direct access to the information needed to confirm that this is a real purchase. If you can provide us with this information, we will be happy to verify your case and provide you with an accurate update on the status of your order.
We are at your disposal to help you.
Never buy there
Never buy there, I ordered 2 articles, one was deliverd, they other should ben arrive at the same time, never received.
That was the most expensive.
I'm trying to contat then bu email.
No response from them.
I asked them where is the proof of delivery, who signed in my name, they don't know.
So I see in the reviews I'not the only client who have those problems. Everybody has an issue with them.
November 9, 2025
Unprompted review
Reply from Allzone
We apologize for the inconvenience and want to inform you that we will review your case immediately and give you a call to resolve it personally. Your order is being investigated to ensure everything is clarified, including delivery details.
Due to high inquiry volumes, responses may sometimes take longer than we would like, but please rest assured that all operations at AllZone are conducted legitimately and according to our policies.
I purchased a Dyson Vacuum for €490 and…
I purchased a Dyson Vacuum for €490 and paid online via the Allzone Website. The delivery date given at that time was approximately 10 days. The order confirmation email gave a completely different delivery date of at least 30 days which would result in a 2026 delivery date. As this was a Xmas gift this was clearly unacceptable. They do not answer the telephone and my only option was contact via email. My first email was ignored and my second resulted in a reply stating they did not have the unit in stock and furthermore did not have a delivery date! I was directed to cancel the order on their website, I have done this and await a refund.....Hmmm...accepting payment for goods out of stock is not at all acceptable and may well be against the law....
Also, the Allzone.es is blocked as a dangerous site by AVG and I had to switch off my Web protection to access the site. I informed Allzone of this, they ignored me.
I seriously suggest you go elsewhere to make a purchase.
A very bad experience and I now must await my refund before I can purchase elsewhere!
December 3, 2025
Unprompted review
Reply from Allzone
Hi Clive Pett.
We are writing to inform you that the cancellation of your request has been processed and successfully confirmed. In the coming days, you will receive an additional notification with detailed instructions on how to initiate the corresponding refund process.
We sincerely apologize for any inconvenience this situation may have caused you and thank you for your patience and understanding during the process.
Very late delivery
Ordered 24 oct, delivery 1st dec. Although item was on stock! Lots of lame excuses. Only when my creditcard company contacted them, the phone was ''suddenly' sent. Be CAREFUL, you may loose your money with them.
December 1, 2025
Unprompted review
Reply from Allzone
Estimado: Ron Bogers.
Gracias por tomarte el tiempo de dejarnos tu reseña.
Lamentamos la demora en la entrega y entendemos tu molestia.
En Allzone trabajamos para mejorar cada día y que estas situaciones no se repitan.
I’ve got my money back
thanks to my bank，I’ve got my money back.
Allzon never give refund,
I claim to my bank and the bank got my money back.
December 2, 2025
Unprompted review
Reply from Allzone
Hi: Zhou Li.
At Allzone, we would be delighted to help you resolve your issue. To do so, it is essential that you provide us with your order number or ID.
Since Trustpilot has not marked this review as verified, we do not have direct access to the information needed to confirm that this is a real purchase. If you can provide us with this information, we will be happy to verify your case and provide you with an accurate update on the status of your order.
We are at your disposal to help you.
They kept my money and failed to deliver the order
They kept my money and failed to deliver my order. I waited for two full months for the delivery, which never materialized. I then canceled the order. They subsequently claimed to have issued a refund, but the funds never reached my account. When I requested proof of the transaction (a receipt or transaction ID), their support shockingly stated: "This message is proof that we returned your money." This is completely unacceptable and appears to be an attempt at fraud. I was forced to initiate a chargeback through my bank to recover my own funds. Avoid this shop at all costs.
PS dear allzone support, since you have requested more data - I provided order ID but your help is useless now anyway
July 15, 2025
Unprompted review
Reply from Allzone
Hi Viktor Spanish.
At Allzone, we would be delighted to help you resolve your issue. To do so, it is essential that you provide us with your order number or ID.
Since Trustpilot has not marked this review as verified, we do not have direct access to the information needed to confirm that this is a real purchase. If you can provide us with this information, we will be happy to verify your case and provide you with an accurate update on the status of your order.
We are at your disposal to help you.
2 months and I still haven’t received my order!!!
2 months and I still haven’t received my order!!!
Order numbers: 582706749 / 463671
All I ever get are automatic replies, and there is no real human contact with this website at all.
On top of that, this platform keeps flagging my reviews, but they are not doing anything to ship orders or refund customers.
This is extremely frustrating and unacceptable.
October 3, 2025
Unprompted review
Reply from Allzone
Hi Youssef Ben Amor.
We would like to inform you that your order has been delayed due to an operational setback. We understand that this situation may be inconvenient and we apologize for any inconvenience caused.
We are making every effort to resolve the situation and ensure that your order is shipped as soon as possible. We will notify you as soon as the shipment is dispatched.
We appreciate your patience and trust in our company.
AVOID - If I could have given a zero rating i would have
Claim to send in two days, actually took 2 weeks. After a further 2 weeks their delivery company had not delivered.
Requested a refund, several days later they confirmed the goods had been returned to them and said our money would be returned in 14 to 30 days in line with their standard refund policy.
Now at day 40 and still no refund!!!
Update on 8 December...
A further 11 days have elapsed, no refund, no complaint form as I requested, and no further contact from the company.
This company is clearly a scam!!!
October 15, 2025
Unprompted review
Reply from Allzone
Hi Stuart
With regard to the claim submitted, we confirm that the requested refund is already being processed by our finance department.
We are handling the refund in accordance with our company's standard procedures, and it will shortly be reflected in the payment method used for the purchase.
We apologise for any inconvenience caused and thank you for your patience while we complete the process.
Please do not hesitate to contact us if you require any further clarification.
Do not buy there!
I would not recommend buying from this website. I was naive enough to purchase a discounted phone, and I waited more than two weeks for it to be shipped without any success. I eventually canceled the order to request a refund, and now I’ve been waiting for another month with no resolution. Beware.
October 20, 2025
Unprompted review
Reply from Allzone
Estimado: Raman Yelianevich
Lamentamos sinceramente cualquier inconveniente que esto haya podido causarle. Queremos informarle que su solicitud de reembolso se encuentra actualmente en proceso de tramitación. Sabemos lo importante que es para usted resolver esta situación lo antes posible, y le aseguramos que estamos haciendo todo lo necesario para agilizar el procedimiento.
Le pedimos disculpas por cualquier demora y le agradecemos su paciencia y comprensión. Tan pronto como se complete el trámite, le notificaremos desde su área de cliente.
Cordial Saludo.
DO NOT BUY AT THAT STORE
DO NOT BUY AT THAT STORE! They are scammers. They do the same with almost every order; First, they make you wait a month, blaming the supplier, and then they delay refunding your money for weeks. I think this is their strategic and main practice. They don't sell goods; they use your cash, using the same scheme.
November 17, 2025
Unprompted review
Reply from Allzone
Estimado. Mariusz R.
En relación con la reclamación presentada, confirmamos que el reembolso solicitado ya se encuentra en tramitación por nuestro departamento financiero.
Estamos gestionando la devolución conforme a los procedimientos habituales de nuestra compañía, y en breve se verá reflejado en el método de pago utilizado en la compra.
Lamentamos cualquier inconveniente ocasionado y agradecemos su paciencia mientras finalizamos el proceso.
Quedamos a su disposición para cualquier aclaración adicional que necesiten.
421063
Ok this probably by 6th review about you and you keep responding with the same message (please be patient we are working in your case) as I said before this is not the answer not the answer I want, I need my own money back oh and at the end of the message you say feel free to contact us, we do contact you but you don't respond.
May 15, 2025
Unprompted review
Reply from Allzone
Hi Anthony.
We respectfully offer you our sincere apologies for the delay in processing your refund.
We would like to assure you that we are reviewing your case so that it can be resolved as soon as possible.
Our team is committed to providing you with an appropriate and timely solution. We appreciate your understanding and patience, and we remain at your disposal for any further questions you may have.
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