System error Reviews 46

This company completely avoided accountability after performing an unsafe, incomplete job. They sent an unqualified technician who admitted he wasn’t licensed to work on gas heaters, yet he procee... See more

This is a fake company - the website, reviews, even the business address is fake. I filled out the online appointment form, and a man showed up and tried to charge me $2,000 for what was listed as $99... See more

I had them out for a simple dryer vent cleaning (maybe a $150 job, tops). The quote? $690. When I asked how they came up with that number, the technician suddenly developed amnesia - no expla... See more

Horrible company with naive technicians and horrible customer service I called Master air duct. They sent a technician from a different company caller eco quality air without even confirming w... See more

The technician was professional and helpful. The price was higher than expected but the ducts were cleaned well. They also fixed my gas fireplace and they were willing to come back a few days later to... See more

I booked because the website said $79 dryer vent cleaning. When the tech came, he was in what looked like a personal van with no company name on it. After looking at the vent, then checking air flow o... See more

Had my dryer and vent cleaned today, & wanted to report on the experience-first my appointment was scheduled from 12-2p got a call saying they won’t be here until 4p-6p due an issue with their vehicl... See more

I booked a service on a Friday for that Sunday, they sent a text to confirm that I was all set. Sunday comes and they no show without any kind of call that they were not coming. The next day they call... See more

If I could give 0 stars I would … I’m so annoyed I never read the reviews. MISLEADING !!! Their $99 deal to clean ducts is for returns only and they never cleaned supply’s (which other companies are d... See more

If I could give a negative zero I would. We called and made an appointment for the following week on Tuesday. Recieved a text not call stating that our appointment was canceled as our address is ou... See more

Booked a dryer vent cleaning on a deal for dryer vent cleaning for $79. The technician came out and wanted $250 for "extensive" cleaning. I refused and told him to go ahead and do the cleaning accordi... See more

We made an appointment with Master Air Duct based on their positive reviews and proximity to our home. They were quick to schedule an appointment and had good communication. There are two reasons for... See more

STOP, don’t even consider calling or scheduling this company. Should be minus 1 star. Quoted me $78 for dryer vent cleaning and when the tech showed up, he quoted $255. Cleaned the air duct bu... See more

This company does not keep their promises and warranty. We told the technician that the laundry room is on the second floor. He told us they will be able to clean the dryers vents without a problem.... See more

This was a scam. I scheduled a dryer vent cleaning at the advertised price ($79). The tech was almost two hours late and he insisted -- because he had to move our "heavy dryer" (which is just a stan... See more

I waited 2 hours today for an appt with technician between 4-6pm and he never showed up and no call from company. When I called them they said sorry can we reschedule. Terrible customer service. Would... See more

Called on Monday because I needed two cracks inside my gas fireplace to be caulked with heat resistant material that is a little bit above my knowledge. Spoke to a very pleasant woman that said the... See more

advertised $79 cleaning on Instagram -- booked them to only have them come over and ask for $175 for a basic clean. refused to acknowledge their offer, which shows up even now if you search on Google... See more

This is the most unprofessional and shady company I have ever worked with. Their $99 special turned into a $1700 quote. The technician came out and was unable to put our vents back in place (5 ceiling... See more

AWFUL! Don't call these people. I arranged to have a dryer vent on the roof of my 2-story home cleaned. They scheduled me for a Sunday. When the technician called to let me know he was on he way, I as... See more

If I could rate 0 starts I would. Do not use this company , they outsouce to other companies in your area and are a complete scam. I scheduled a Gas Log Fireplace cleaning . The guy who came out didn... See more

Called to set up a dryer vent cleaning, was quoted $80 and they said they could be out in two days. After multiple times rescheduling on me someone came out to the house on a Sunday. No marked car, no... See more

Serviceman came, said he could only clean dryer vent and not the air vents due to mold because it required socialized equipment. He asked me to schedule the treatment but in order to I had to put... See more

We had a horrible experience with this company, and the issue has not even been resolved yet. The workers came in, not introducing who they are, no uniforms, no identification. Left their shoes on w... See more

I strongly advise others to be cautious when dealing with this company. I scheduled a routine chimney cleaning and inspection, which took no more than 15 minutes to complete. However, I was shoc... See more

I scheduled what was advertised as a $79 service with this company, but was hit with a sudden quote of over $400, cash only, and left with dirty vents, no receipt, and poor follow-up. Their behavior f... See more

DO NOT HIRE THEM. Like everyone else on here has said, they are scammers. We needed someone to come fix our gas fireplace because the pilot light won’t stay on. My wife saw their $79 deal and hired th... See more

DID NOT CLEAR VENT I called for the $79 dryer vent cleaning. When they arrived they checked the vent and said it would need a deep clean for $250. If we paid cash they would not charge any sales tax.... See more

I hired this company to clean my dryer vents for an advertised rate of $79. When the workers arrived, they said that they needed to get a new dryer hose which would be an additional charge and that t... See more

DO NOT GO WITH THIS COMPANY. The tech came. Didn’t wear his gloves and somehow cut his hand. I helped him with some bandages and said he was ok to continue to working. He was not communicating w... See more

They claim to have a 4.9 on google but I can’t even find their google reviews. I called them about a duct cleaning, to my surprise they offered a weekend spot only a few days away. The day of I’m surp... See more

1- guy shows up and tries to sell me a 900$ duct cleaning 2- charges me for replacing the hose but only taped it 3- dryer now not working 4- call to have someone come back- scheduled with their ser... See more

Scam - bait and switch. Quoted one price and then said the air ducts were too clogged and it would be a different price, a price triple the initial quote. We shouldn't have proceeded with the half-att... See more

The technician no showed. Typically if one is requesting a dryer vent cleaning service, they are depending on you to show up and help.

I called to ask about air duct cleaning and the person was so rude and hang up on my face when I ask if they had at least a base for the estimate. Absolutely ridiculous

Absolutely terrible! Read all the reviews! Two guys showed up in regular clothes in two separate cars, no decal of company or any work shirt on! Should have been my first red flag! After I said I want... See more

DO NOT USE THIS COMPANY. Technician David (+1 (754) 581-7254) came out to do a free estimate for air duct cleaning. On the website it stated $99. He quoted $2049. I said no and he said the lowest he c... See more

SCAM. BAIT AND SWITCH. They came out and the price went from $79 to $150. After he was done, my dryer was dented and my dryer vent was still 80% blocked as noted on my dryer sensor. Called again and a... See more

Worst scamming company!!! Please keep away from their services. Complete scammers my experience was absolutely horrible.

What a joke. Quoted $79 on phone and then showed up and said since it was two story house it would be $499 for a deep clean. I said my home is single story and he laughed and said, “Yeah sure”. At t... See more

Very, very disappointed in the service I received followed by the unprofessionalism in this company. Stay away from them!!! My new dryer has not been working so I had the manufacturer come out and... See more

Very expensive. Poor quality. Tried hard to upsell me and left quickly. No way that service was worth $500.

This company and their technician Oren are a scam. I was sent two technicians (now the company is denying they sent two). I filled out their online form to request service. $149 for both the dryer v... See more